Support Central
Forms & Workflows Case Study
Support Central is one of the great platforms inside of GE leveraged for a number of activities including document creation, storage, workflows, short links and other business automated activities. For those not familiar it is like Sharepoint on steroids with additional functionality not found in any other product. It is so integral to many of the daily business workflows that all recent attempts to eliminate it inside GE have failed and the team needed to start the process of a significant new release modernizing it from top to bottom while leveraging its brand new design systems.